Returns / Refund Policy
Below youβll find our returns and refunds policy. Our goal is to ensure a fair and transparent shopping experience.
π Eligibility for Returns
Items must be unused, unopened, and in their original packaging. Returns must be requested within 7 days of delivery.
π Non-Returnable Items
Due to safety and hygiene reasons, health products, supplements, and medicines cannot be returned once opened or used.
π¦ Damaged or Incorrect Orders
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photos so we can assist you quickly.
π° Refunds
Once your request is approved, refunds will be processed to the original payment method within 5β10 business days.
π Return Shipping Costs
Customers are responsible for return shipping costs unless the item is damaged or incorrect.
π Exchanges
We do not offer direct exchanges. Please place a new order if you wish to receive a replacement item.
π¬ Need Help?
If you have questions about returns or refunds, contact us anytime β weβre happy to assist.